Terms of service
Overview
By accessing this website or placing an order with Spectacular Supplies, you agree to these Terms of Service and all applicable laws and regulations of the Republic of South Africa. These terms apply to all users of the website, including customers, browsers, and merchants.
Products & Pricing
All products are subject to availability. Prices are displayed in South African Rand (ZAR) and may be updated at any time without prior notice.
Spectacular Supplies reserves the right to:
- Correct pricing or listing errors
- Limit product quantities
- Discontinue products without notice
- Cancel orders affected by incorrect pricing, stock issues, or technical errors
If an order is cancelled after payment has been processed, a full refund will be issued.
Orders & Payment
Orders are confirmed only once payment has been successfully processed. An order confirmation email will be sent after purchase.
Payments are securely processed through PayFast. Spectacular Supplies does not store or have access to full payment details.
We reserve the right to refuse or cancel orders involving:
- Suspected fraud
- Payment verification issues
- Product unavailability
- Incorrect customer information
Shipping & Delivery
Delivery is available within South Africa only.
Estimated delivery times are provided for guidance and may vary depending on courier operations, location, stock availability, or external delays beyond our control.
Risk and responsibility for an order transfers to the customer once the parcel has been handed to the courier provider.
Returns & Warranty
Our Returns, Refunds & Warranty Policy forms part of these Terms of Service.
By placing an order, you acknowledge and accept the conditions outlined in our policy, including:
- 30-day return eligibility (subject to conditions)
- Applicable warranty coverage
- Consumer rights in accordance with South African law
Customer Responsibilities
Customers are responsible for providing accurate billing, contact, and delivery information when placing an order.
Spectacular Supplies is not responsible for:
- Delays or losses caused by incorrect customer information
- Failed deliveries due to inaccessible addresses
- Damage resulting from misuse, improper handling, modification, or unintended use of products
Website Use
You agree not to:
- Use the website unlawfully
- Interfere with website functionality or security
- Copy, reproduce, distribute, or misuse any content, branding, images, or material from this website without written permission
We reserve the right to restrict or terminate access to users who violate these terms.
Intellectual Property
All website content, including branding, product imagery, graphics, text, logos, and design elements, remains the property of Spectacular Supplies and may not be used or reproduced without prior written consent.
Limitation of Liability
To the fullest extent permitted under South African law, Spectacular Supplies shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.
This includes, but is not limited to:
- Loss of profits
- Loss of data
- Business interruption
- Delays outside of our control
All products are used at the customer’s own discretion and responsibility.
Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website or purchase of products will be handled in accordance with South African law.
Changes to Terms
Spectacular Supplies reserves the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of the updated terms.
Contact Us
Email: support@spectacularsupplies.com
WhatsApp: +27 63 284 3373
For the fastest response, please message us on WhatsApp.