Privacy policy
Overview
This Privacy Policy explains how Spectacular Supplies collects, uses, stores, and protects personal information when you access our website, place an order, or interact with our services.
By using this website, you acknowledge and accept the practices outlined in this policy.
Our store operates on the Shopify platform and complies with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).
Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Order and transaction details
- Device, browser, and IP information
- Website usage and interaction data
- Customer support communications
Payment information is securely processed by third-party payment providers. Spectacular Supplies does not store full card or banking details.
How Information Is Collected
Information may be collected through:
- Orders and checkout forms
- Customer support requests
- Website activity and analytics
- Cookies and tracking technologies
- Shopify and integrated service providers
How We Use Information
Personal information may be used to:
- Process and deliver orders
- Provide customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized activity
- Communicate order updates and service-related notifications
- Send marketing communications where permitted
Customers may unsubscribe from promotional communication at any time.
Information Sharing
Information may be shared with trusted third parties involved in operating our business, including:
- Payment providers
- Courier and logistics partners
- Shopify and related platform services
- Analytics and advertising providers
- Legal or regulatory authorities where required by law
Spectacular Supplies does not sell personal information.
Shopify Services
Our store is hosted by Shopify. Certain customer information may be processed through Shopify services to support payments, website functionality, analytics, and secure transactions.
Shopify’s privacy practices can be viewed at:
Cookies & Tracking Technologies
This website uses cookies and similar technologies to:
- Improve website performance
- Remember customer preferences
- Analyze traffic and website usage
- Support advertising and remarketing
Browser settings may be adjusted to disable or manage cookies.
Data Security
Reasonable technical and organizational measures are used to protect personal information, including secure connections, encrypted transactions, and restricted access to sensitive information.
While industry-standard safeguards are used, no digital platform can guarantee absolute security.
Data Retention
Personal information is retained only for as long as reasonably necessary to:
- Fulfill orders and services
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
International Data Transfers
Some information may be processed or stored outside South Africa through international service providers or platform infrastructure. Such processing is handled in accordance with applicable data protection requirements.
Your Rights
In accordance with POPIA, customers may request to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent for marketing communication
Requests may be submitted using the contact information below.
Third-Party Links
This website may contain links to external websites or services. Spectacular Supplies is not responsible for the privacy practices, policies, or content of third-party platforms.
Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Us
Email: support@spectacularsupplies.com
WhatsApp: +27 63 284 3373
For the fastest response, please message us on WhatsApp.